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CUSTOMER REVIEWS

Snapden Reviews

Snapden prides itself on delivering amazing equipment that’s backed by even better customer support. Read below what some of our most loyal customers have to say about their equipment and business experience.

We LOVE our booth!!

★★★★★
5 5 1
Great customer service!!!!!!!!!!!!!!!!!

Absolutely Perfect!

★★★★★
5 5 1
Snapden has, by far, the best, most user friendly and sleekest booths ever. EVERY event, event planners, passer-bys and event goers' draw drops saying how they've never seen a set up so nice. Owning both the Mini and the FireFly, we couldn't be happier with our decision to purchase!! Not to mention their unparalleled customer service! LOVE!

AWESOME!

★★★★★
5 5 1
This booth is awesome! The support staff has been amazing and so quick to assist with any set-up issues, updates, and technical questions. The booth is a crowd pleasure and it's unique design is always a header turner at any event! It's the perfect addition to any party! This unit doesn't break-down but also makes it so easy to turn on! Set-up can be finished in 5 minutes or less with 1 person.

Snapden Is Awesome!!

★★★★★
5 5 1
We have purchased two booths with Snapden and the product and customer service is the absolute best!! Everyone we have worked with has been extremely helpful!! We will continue to get our booths through Snapden because they are pretty cool and stand out above the rest!!

Step above the rest

★★★★★
5 5 1
It's hard to do the Firefly justice with a brochure. Once people see it in person they're like moths attracted to the glow. @Umbrella_lens

Best investment ever!!!

★★★★★
5 5 1
As a DJ of over 14 years and have seen my fare share of photo booths, I was really interested in the different look and how clean look of the Firefly 2.0. Knowing nothing about photo booths other than seeing them at my events, I spoke to a rep named Hugo. He explained what the Firefly could do. Being open-minded and knowing a few photo booth "professionals". I knew I was a little brighter then them so I decided to jump right in purchasing my first booth. I took pictures from the snapden website and created a brochure and immediately sent it to my wedding planners. I booked 4 events before I even received the booth!!! I reviewed the simple tutorials of the darkroom program and was on my way!!! The best part is that when I need tech support, they're an email or phone call away. My first event was for 60 wedding planners and was a HUGE HIT!!!! Currently my ROI on the investment is tracking at about 90 days from purchase. Best decision I made!!!

Snapden is Tops

★★★★★
5 5 1
These guys are very helpful

We Love Snapden

★★★★★
5 5 1
I purchased the Snapden Firefly Photo Booth December 2015. I have received exemplary costumer service from both Hugo and Kalvis. I have called them in a panic on a Saturday of the gig when I was experiencing problems and one of them was always there willing and able to help. When doing research trying to decide which booth to buy this time I found others cheaper but felt good about the quality of customer service rendered prior to the purchase. I hoped it would be the same afterwards. It has been better!!

2 years later..........

★★★★★
5 5 1
We bought our booth a couple of years ago (ish) and loved it. Fast forward to a week ago and our booth goes down on a sat morning right before a big wedding. In a panic I call SnapDen and someone answers!!! On a sat!! I spoke with Hugo who diagnosed my problem and helped me get the booth up and going. Words cannot express how amazing the customer support is with this company!! Thank you again Snapden and crew you guys rock!!!!!!!!

Love my Mini PRO

★★★★★
5 5 1
Absolutely amazing product, we love our new Mini Pro from Snapden. The design is sleek and modern, easy to transport and setup is a breeze. Their customer service is second to none, they have been very helpful and always quick to respond. Will definitely purchase another product from them in the future.

The Snappiest Snapden

★★★★★
5 5 1
Excellent Quality & customer support.. Thanks again ...

Awesome Booth!

★★★★★
5 5 1
I decided to look into offering photo booths with my event photography after receiving more and more requests for them from my clients. I wanted something professional, open style, and portable. The Mini fit all my requirements, and it's almost paid for itself after only four months. I am extremely happy with Snapden's customer service; they answered all my questions and helped me get it set up and tested before taking it out on a job. My clients rave about it - I'm pretty sure I'm the only one in my area with anything like it. I highly recommend checking out the entire Snapden line. It has definitely helped my bottom line!

Snapden Mini Pro

★★★★★
5 5 1
Our company owns multiple photo booths and the Snapden Mini Pro is by far the most well built unit we have. Snapden's attention to detail, build quality, and thoughtful design make the mini pro the best choice for a mobile photo booth company who wants to get years out of an investment in equipment, not to mention the support provided by Snapden after the sale. Easy to assemble and easy to transport plus looks great! Thanks!

Tons of Research - Snapden is the BEST!

★★★★★
5 5 1
Over several years I carefully researched companies selling photo booths. When I discovered Snapden my search was over. Because of their modern, sleek, and attractive design elements, I knew that Snapden had exactly what I was looking for. There is really no other photo booth on the market able to match the aesthetics of Snapden’s state of the art products! The Firefly Module is extremely versatile! I am able to rent it as a stand alone unit or inside the Convertible Photo Booth. Its color changing LED light system is guaranteed to attract people from across the room. I can write a custom color script for each of my customers, making their experience more personal and exciting. The Darkroom Booth software is easy to use, and I love being able to change design elements on site (when I need to). The Convertible Booth also speaks for itself! This curvy, elegant booth provides a private space without the unattractive pipe and drape look. When I set up for bridal shows my potential customers (and the competition) are always blown away by what I have to offer. When it comes to Snapden, service doesn’t stop with a quality product! Any small issue that ever came up was quickly and professionally handled! Just another confidence booster critical to the success of my business!

Highly Recommended

★★★★★
5 5 1
I highly recommend the Firefly. They designed it so easy to transport, easy to set up-just plug in and it’s ready. Party goers are amazed with the design. Those who may think people don’t feel comfortable with the openness of the walk-thru, don’t, people have fun watching and get encouraged to participate and the one’s at the photo booth are having so much fun they forget people are watching and don’t mind at all. If your thinking of purchasing one i would it was a great investment and addition to our business.

Great Booth!

★★★★★
5 5 1
Great booth! Gives us an edge over our competitors with how uniquely designed this booth is. It is very easy to sell to customers because the product speaks for itself! We love it! Raleigh Photo Booth Fun http://www.raleighphotoboothfun.com

Great Product, Greater Customer Service!

★★★★★
5 5 1
Great product and even greater customer service! When we needed them the most with some technical issues (due to inexperience on our end) the snapden team was there to help!

We love our fire fly kiosk!!

★★★★★
5 5 1
I just want to say I appreciate the exceptional service this company has provided. I wanted to take our photography business to the next level and invest in a one of its kind photobooth kiosk. I shopped around and it came down to two different companies. I'm certainly glad I went with Snapden. I had such a horrible experience with another company and wish I had also purchased our enclosure with Snapden. I spoke we a representative named Paul, who has been extremely knowledgable and helpful when it comes to their products. If you are looking for a photobooth or kiosks, go with Snapden. They always answer when I call and are reliable!! Thanks again!!

happy!

★★★★★
5 5 1
Booth works great, looks great, and is easy to set up and program. Great quality photos. I had a problem with the hard drive due to a power issue at a location and Snapden replaced it quickly and w/o any problems. I have used the booth many times since w/o a hitch.

Great Booth/ Better Customer Service

★★★★★
5 5 1
As a DJ in San Diego I was exploring Photo Booth service to add revenue to my business. After months of research I decided to Fly out to Denver and check out the Firefly in December 2014. This was the single largest purchase I made for my business and wanted see the Firefly in person. I met the Snapden team & after seeing the booth in action I dropped the cash on the spot. About 10 days later everything arrived in San Diego and worked like butter out of the box. I am reviewing the Snapden Firefly with 5 stars for 3 reasons. 1) Ease of use: This thing is so user friendly that my 60 yr old mom can transport, set up and operate it. 2) Customer Service: these guys are the real deal. They stand behind the product and care about me being successful. They have taken my call on a Sat night to trouble shoot an issue I caused. Awesome service. 3) Beautiful Design: As a high end event service provider the firefly is an eye catcher and enhances any event space. Quality parts and design = quality product. While not the cheapest product on the market I have yet to see anything that can touch it. I have no problem booking it and expect to recoup my investment by the end of this year. Thanks for everything Snapden!

I'm in love!

★★★★★
5 5 1
I am so hooked to this thing, I'm like a kid in a candy store! Playing with it all day until the wife had to force me off it. I learned so much as it is very straight forward and user friendly! Snapden sends you detailed explanation to get you started right away. This an amazing machine. Thank you for building such a wonderful equipment. I'm in love. Customer service at Snapden is amazing as they make sure you are happy and all concerns are handled immediately. I highly recommend this company. From the owner to everyone involved in this process, I just want to say you guys are amazing. Thanks for existing! 🙂